1. How many days it takes to deliver the invites.
A. After Approval it takes 2 – 3 weeks. Sometimes in 3-4 days depends on the availability and Design.
2. How many days for approval or for design?
A. It takes 2- 3 days for design / proof and for sample it takes 2-3 days (Digital colour output. Which is 60 to 70% close to the final output. If it’s a printed proof it will take 4- 6 days.
3. Will you be able to help us in content writing?
A. Yes. We will be able to write content for you all we need is details like place, names, occasion, date and venue.
4. Will you show us the final proper printed proof?
A. Yes its possible to show printed proof as the final card. It will cost between Rs. 2,500.00 to Rs. 12,000.00 appx. Depends on the design. It will take 4- 6 days after final approval.
5. Will you deduct the cost charged for the proof after approval.
A. Yes we will reduce around 20% of the cost charged for the proof if there are no changes from client side. If there are changes then there will not be any reduction.
6. Do you Charge for Digital Proof (Colour output)
A. No we Don’t Charge for Colour output for the first time. For extra proofs we do charge if the corrections are from clients end.
7. Do you ship it out of India?
A. Yes. We do ship it out of india. The Courier charges will be as actuals . if any custom/ extra taxes from the courier / Duty from the country will be paid by the client. We wlll not be responsible .
8. What’s your Exchange Policy?
Our exchange policy is we exchange if there are Manufacturing defects which should be informed within one week of the delivery.
9. Do you proof read after we approve?
A. Yes We do proof read once before sending the first proof to make sure its fine. After the final approval we go through it before printing.
10. What if there are corrections?
A. If take final approval sign/ email before processing . If there is any difference in text from the approved one then we take responsibility of replacing it. If it’s the same as approved by client then its client’s responsibility.
11. Do you Take Small Orders?
A. Yes our Minimum order quantity is 100 nos.
12. Can we order after we come to know the quantity ordered is not enough?
A. Yes. You can re-order. The re-order may take the same time as the previous order. The re-order cost may vary from given price due to quantity variations.
13. You may have the originals with you then why will it take same time and more expensive to re order?
A. We have the originals die extra. But we need to start again for eg: Getting the paper, Setting the dies etc., The cost can be more because for 100 nos we need to keep wastage like 75 nos which is almost same for 500 nos. So the cost may be more.
14. We have ordered 1000 nos and we want to reduce it to 750 nos is that possible.
A. Yes. We can reduce it from 1000 nos to 750 nos if the change is made to the quantity the same day before 6.00 pm. Later may not be possible because the order is processed the same day. And the cost will change for lesser quantity accordingly. Which we will indicate immediately.
15. We have placed the order. For some reason we like to cancel it.
A. Yes. You can cancel the order the same day. We will payback the advance after deducting 10% for proofing and handling charges. Incase the clients want to cancel the order few days before the delivery date then it may not be possible . the client has to pay the balance amount. If the card is from the stock lot and the client wants to cancel the next day from the ordered date then we deduct 20% of the actual cost and pay the balance amount.
16. We like to craft new design. Do you do it and how much do you charge.?
A. We do customized wedding invite which we design accordingly to the clients idea or inputs. We charge between Rs. 2,500.00 to Rs. 50,000.00 appx.
Depends on the design. We collect 50% adavnce apart from the invite cost for designing.
17. Why you charge upto Rs. 50,000 per design?
A. If the design needs more creative work like art, painting , special development, time taken (man hours go in to it)
18. When can you let us know the cost of the given idea for design?
We take 1 – 2 days to give you the price according to work involved in it.