Lotus reserve the right to store information provided by the customers who are communicating via email and this includes e-mail address of our customers, name and addresses, telephone number(s), fax number(s), payment information such as credit card number(s) and billing address. Lotus will not in any condition share customer information with a third party.
The information we collect can be used for internal review. They are also used to alert customers about website update and for marketing purposes (like keeping them updated of latest news via newsletters). This information might be revealed to law enforcement agencies if required.
The site does not share the e-mail addresses and postal addresses with any other company. However, if you give us with your postal address online you may receive promotional materials from us with information on latest products and services. If customers do not wish to receive such emails, they may let us know by sending us e-mail at firstname.lastname@example.org
Once Ordered; No Cancellation No Exchange(As soon as order is booked the production process will start immediately).
Customers are requested to check the proof thoroughly and approve it at the specified time. If not, the delivery date will be postponed.
OUR AIM IS TO DELIVER THE GOODS ON TIME. Sometime it may also change due to disturbances of nature.
Please give us correct and complete matter at the first instance.
There will be slight variation in shade & weight of the Paper/Board from the Mill/Handmade unit.
We take utmost care in executing your valued orders. There will be slight variation in printing colours which is due to various raw material inputs.
Please inform us if any complaint within 24 hours of your delivery.
All boards (Metallic, Handmade, Imported Boards & Papers) will tend to unavoidable variations such as Colors, Shades, Thickness, Stiffness and Bulkness due to various raw material input while manufacturing.
Payment Policy :
You can place your orders online or give credit card details only to the following via email or phone
Mobile No: +91 98410 33877 / 98410 20530
If you are not satisfied with our product for any manufacturing defects, Return the product to us, within 4 days of receipt in its original condition,packing and accessories. We will issue a refund after deducting 25% of the product value. Returns should be made to the following
address: No. 9/5 Coats Road, Near New GRT Jewellers, T.Nagar, Chennai-17, India.
Once the payment is made we start the production process. We will not be able to cancel the order.